Our Goal
Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
Delivery Time Frame
The total delivery time is divided into two parts:
- Processing Time: 3 – 7 business days (for in-stock styles) / 7 – 15 business days (for custom designs, depending on complexity)
- Shipping Time: 14 – 30 business days (standard shipping) / 5 – 8 business days (express shipping via FedEx/UPS/DHL)
| Order Type | Processing Time | Shipping Time |
|---|---|---|
| In-Stock Styles | 3 – 7 business days | 14 – 30 business days (Standard) / 5 – 8 business days (Express) |
| Custom Designs | 15 – 30 business days | 14 – 30 business days (Standard) / 5 – 8 business days (Express) |
Total Estimated Delivery Time:
- In-Stock Styles: 15 – 30 business days (Standard) / 8 – 15 business days (Express)
- Custom Designs: 30 – 70 business days (Standard) / 20 – 40 business days (Express)
Shipping Methods
We offer two shipping options to meet your needs:
| Shipping Method | Carrier | Delivery Time | Best For |
|---|---|---|---|
| Standard Shipping | International Postal Services | 14 – 30 business days | Budget-conscious customers, non-urgent orders |
| Express Shipping | FedEx, UPS, DHL | 5 – 8 business days | Urgent orders, brides with tight timelines |
We ship worldwide to destinations including the USA, UK, Canada, Australia, and many more. If your country is not listed, please contact us for a shipping quote.
Shipping Fee
| Shipping Method | Fee | Notes |
|---|---|---|
| Standard Shipping | Calculated at checkout based on destination and order weight | Most affordable option |
| Express Shipping | Calculated at checkout based on destination and order weight | Faster delivery – recommended for urgent orders |
For an exact shipping quote, please proceed to checkout or contact us with your order details and destination country.
Please Note:
- Shipping fees are non-refundable.
- For custom orders, shipping costs will be quoted separately based on your location and preferred shipping method.
- Customers are responsible for any customs duties, taxes, or import fees applicable in their country. These charges are not included in the shipping fee and will be collected by the carrier or customs authorities upon delivery.
Order Tracking
Once your order has shipped, we will provide you with a tracking number via email. You can track your package directly through the carrier’s website (FedEx, UPS, or DHL). Please allow 1 – 2 business days for the tracking information to update after shipment.
Important Notes
- Rush Orders: If you have a wedding date approaching, please let us know in advance. We will do our best to accommodate your timeline. Contact us before placing your order to confirm if we can meet your deadline.
- Customs & Duties: Customers are responsible for all customs duties, taxes, and import fees. These charges vary by country and are not included in the shipping fee. Please check with your local customs office for more information.
- Shipping Address: Please ensure your shipping address is complete and accurate. We are not responsible for delays or lost packages due to incorrect addresses. Any additional shipping costs for address correction or re-delivery will be the customer’s responsibility.
- Lost or Damaged Packages: If your package is lost or damaged in transit, please contact us immediately. We will work with the carrier to resolve the issue and file a claim if necessary.
- Delivery Delays: Delivery times are estimates only. We are not liable for delays caused by customs clearance, weather conditions, carrier disruptions, or other circumstances beyond our control.
- Time Zone Notice: We are based in Guangzhou, China (GMT+8). Due to time zone differences, our reply to your inquiry may be slightly delayed. However, we will get back to you as soon as possible. Please include your wedding date and shipping country in your message for faster service.
- Wholesale Orders: For bulk orders, shipping costs and timelines may vary. Please contact us for a custom shipping quote based on your order quantity and destination.
Need Help?
If you have any questions about shipping, please contact us:
Email: support@bridalwed.com